As part of the AS Watson Group, the world's largest international health and beauty retailer, FORTRESS has been a trusted name in Hong Kong and Macau since 1975. From humble beginnings as a small electrical appliance shop, FORTRESS has grown into a leading retail brand with over 70 stores and 1,000 staff.
Our Mission
At FORTRESS, we're customer-obsessed, dedicated to providing heartfelt care and passion throughout the shopping journey. We strive to make a difference in our customers' lives by offering innovative technology solutions that enhance their daily lives.
Seamless O+O Experience
We're committed to developing an Offline plus Online (O+O) platform strategy, ensuring a seamless shopping experience across all touchpoints. From pre-sales to after-sales service, we understand our customers' needs and provide comprehensive solutions for smarter living.
Innovative Retail Experience
FORTRESS offers various product experience zones, including:
Excellence in Service
Our Pro-Team provides professional after-sales service, ensuring customers receive expert care throughout their shopping journey. We're dedicated to helping our customers live better, smarter, and happier lives with new technology.
Moving Forward
At FORTRESS, we're committed to excellence, innovation, and customer satisfaction. We'll continue to evolve, offering exciting shopping experiences, quality products, and heartfelt service to our customers.